We’re sorry to see you go!

If you’re sure you’d like to cancel your Visitor Analytics subscription, whether you’re on a monthly or yearly Visitor Analytics subscription, you can cancel your plan at any moment (but we would highly appreciate your feedback before, so we can improve our service and meet your standards in the future).

Follow these steps to cancel your subscription plan:

  1. Log in to your Visitor Analytics account
  2. Select your website
  3. Click on Subscription settings
  4. Click Cancel current subscription

Note: You will still be a premium customer until the end of your billing cycle (be it monthly or yearly) and once the cycle ends, Visitor Analytics will stop tracking your data and your current data will not be accessible anymore.

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