When your analytics display the visits from both you (or your team) and external visitors of your website, it might become difficult to determine your traffic performance. 

There are two ways to ignore your visits: from your browser or by blacklisting an IP or class of IPs.

✦    To ignore your own visits from a browser (no matter the IP), please follow the steps:

  1. Log in to your Visitor Analytics account and select your Website
  2. Go to Website Settings
  3. Switch On the toggle button placed under Do you want to ignore your own visits?

Notes: Make sure that your browser allows cookies            
            This option is applicable only on that specific browser
            For ignoring your visits from any browser/device, follow the steps from the    
            second option,
Ignore visits by IP


To ignore your team members visits you can share the link placed under Do you want to ignore your own visits? with them to check the website. All they have to do is to access it once, click "take me to the website" and their visits will not be tracked anymore. 

Note: If you are visiting your site from multiple devices, please do the same setting on across all devices & browsers that you are using.

This setting will be enabled until you disable it or you'll delete the browser cookies. Please make sure that your cookies are allowed in the browser as well. 

✦    To ignore visits from a specific IP (including yours) or a class of IPs, please follow the next steps:

If you want to stop tracking the traffic from specific IPs (even your IP), all you have to do is to go to your settings and apply the IPs that you want to ignore:

  1. Log in to your Visitor Analytics account and select your Website
  2. Go to Website Settings
  3. Insert IP to ignore and click Apply

Ignore visits from a class of IPs by using the * symbol at the end of the numeric label — e.g. if a class of IPs starts with 192.168.123 just add 192.168.123.* and the entire class will be ignored.

Note:  There are two types of IPs: static IPs and dynamic IPs.Having a Static IP means your IP addresses won’t change and you will have the same IP every day if you connect to the same network. The static IPs are an option for businesses rather than residences, because it’s very useful for dedicated services such as web servers or FTP, hosting computer servers, and it makes it easier for geolocation services to accurately estimate where you are.

On the other hand, most people have a dynamic IP and it will change constantly. And, as you can imagine, these IPs are automatically given by your Internet Service Provider and reliable with very little work from your side (or none at all), but the geolocation might be less accurate.

If you do not know your IP or if it’s a static or dynamic one, just click here and you will easily see everything about your IP if you click Show me more about my IP.

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