If you created a new website for the same domain, all your apps are still on the old version.
Within Wix the platform you cannot transfer an app from one website to another.
If you are a Visitor Analytics Free Package customer, we recommend you to add the app again on the new site and we will start tracking your data from scratch.
If you have a Premium Package subscription, please cancel your current subscription and then select the new website and add the app from the app market.
NOTE: For Yearly Premium subscriptions, it’s possible to get a refund for the remaining period, email us at email@example.com together with the website url where you started your new subscription and we can make it happen!
In order to cancel an app subscription in WiX, please perform the following steps:
- Go to Billing & Payments in your Wix account.
- Click App Actions next to the domain you want to cancel.
- Click Cancel App.
- Select Cancel auto-renew and click Submit.