Install Video Recordings to record & play videos of what the visitors did on your website!
We know how important it is to see what your customers do on the website. With Visitor Recordings, you will replay the full visitor experience, identify pain points, boost conversions, and optimize your site.

So here are the steps to follow in order to activate the Visitor Recordings feature👇

  1. Log into your Wix account, select your website and click on Manage & Edit site
  2. Go to Apps from the Main left-side menu, select Visitor Analytics and accept the invitation from us
  3. Click on Settings (within Visitor Analytics app) and get the tracking code (if you did not have the chance to copy it right after the acceptance)
  4. Go back to Main Menu in Wix Dashboard and select Settings
  5. Click on Tracking & Analytics and select the New Tool button
  6. Select Custom and paste your javascript code generated by our app into the box titled ‘Paste the code snippet here’. Give the Custom Code a name (e.g. Visitor Analytics).

4. Go to Add Code to Pages, select Load code on each new page from the dropdown within the All pages area
5. Select Head, Body-Start, or Body-end to place your code. Choosing Head or Body-Start will generally ensure that the javascript triggers across all pages.
6. Click on Apply button and your are done!

Notes: This feature is only available for Visitor Analytics Premium. Please note that in order to add a custom script, you need to have a premium Wix account as well.

You are all set now! 🎉 Just go to Visitor Analytics, select Latest visitors and check your visitors' journeys on your website.

Get a better understanding of how this feature works, checking out the following video:

This feature is available for websites that have Direct Access to our standard app as well (Here is how to claim it, if it was not yet). Just log into your Visitor Analytics account and go to Latest visitors to check the recordings.

Note: This feature is available within our standard app, only for Visitor Analytics Premium in Wix and only if Direct Access was claimed.

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